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Events

We always have lots of interesting events going on across the country. Watch this space for an event coming near you soon!

NEW EVENT: Patient Experience Summit

The evolution of patient preferences calls for a new approach […]

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New digital events: Achieving the NHS 10yr plan at your Trust

Ready to start your 'digital first' journey?

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New Event: Digital Health Innovation Lab

68% of patients prefer to manage appointments online or by smartphone!

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New Events: The next frontier in Patient Experience

The time for re-thinking patient experience is now! FFT is […]

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Appointment Management: Reduce DNA’s & Guaranteed CIP

Attend and Learn: Inclusivity: Multi-channel communications to reach every patient […]

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New! Patient Experience User Group – 29th Sept

Attend and Learn:  Responsive new User Interface: Accomplish tasks at […]

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New Event: 12 May – How to Reduce DNA’s and Maximise Income

Trusts are under immense pressure to meet performance targets, placing […]

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New Event: Appointment Management User Group 2015

Outpatient Services & Appointment Management User Group 2015

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The Mental Health & Community Event – The Path to Improved Patient Engagement

The Path to Improved Patient Engagement

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Developing and Improving Efficiency in Outpatients

On 14 May, we held a forum for Outpatient staff […]

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Developing & Improving Efficiency in Outpatient Services – 14th May

Outpatient departments are under increasing pressure to deliver higher levels […]

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London Event – NHSmail SMS Replacement Workshop 5 Feb 2015

From April 2015, SMS will no longer be part of […]

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Book in for a Webinar

We have confirmed dates for our training webinars and this […]

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NHS SMS Mail Replacement Seminar – 3 December 2014

In April 2015, the current system is upgrading to NHSMail2 […]

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Case study

Redesigning Patient Pathways: IBD

Video Case Study

The Friends and Family Test Case Study

Countess of Chester NHS Trust FFT response rates increase by 30% overnight!

Latest News

Are smart hospitals the future?

What is a smart hospital? In 2021, then-health and social care secretary Matt Hancock announced...

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