NHS England has designed animated, short films to communicate the purpose of the FFT survey – essentially to highlight what works well and areas of improvement in patient care.

One film includes the BSL translation and is available for each department including outpatients, inpatients, maternity and A&E.

A separate film has also been designed for the Mental Health setting and both are fantastic tools to convey the importance and purpose of the largest patient experience survey in the world!

Click here to view the FFT BSL film

Click here to view the FFT Mental Health film

3 Key Rollout Dates for the Diary!

  • 1 Dec 2014 – GP Practises
  • 1 Jan 2015 – Mental Health and Commuity Services
  • 1 Apr 2015 – Dental Practises and Patient Transport Services

Patient Experience Network Awards

  • 6 Jan 2015 – Entry deadline has been extended – showcase your innovative ideas to improve patient care!

If you would like to talk further about our FFT solution click here to email our Client Services Team.