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News

Latest healthcare news, events and new product releases

Portsmouth Hospitals Trust use appointment reminders to increase theatre utilisation

Case Study: Theatre Utilisation increases to 87% with appointment reminders […]

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Press Release: Hull & East Yorkshire Hospitals NHS Trust launch Appointment Reminders

Hospital patients have begun to receive automated appointment reminders in […]

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Healthcare Communications Help All our Trusts Hit 2015 CQUIN Targets

All Trusts we provide the Friends and Family Test to […]

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Healthcare Communications work with 2 Welsh University Health Boards to reduce DNAs by 50%

A shocking 162,000 hospital appointments were missed last year between […]

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Developing & Improving Efficiency in Outpatient Services – 14th May

Outpatient departments are under increasing pressure to deliver higher levels […]

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Healthcare Communication Reaches 1.2 million in FFT feedback Collected out of 5 million

The Friends and Family Test (FFT) has reached a successful […]

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March 2015 CQUIN targets – how to make sure you achieve them

It’s getting closer to crunch time and we’re here to […]

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London Event – NHSmail SMS Replacement Workshop 5 Feb 2015

From April 2015, SMS will no longer be part of […]

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Events, Workshops and Webinars 2015

Friends and Family Test Training Webinars!  We’re running regular training […]

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We Welcome 3 More Trusts to the Fold

We’re working with 3 new Trusts to deliver their Friends […]

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NHSmail SMS Replacement Workshop – Read All About It!

We held a workshop to discuss the demise of NHSmail […]

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Friends and Family Test Update: New Communication Resources and Dates for the Diary!

NHS England has designed animated, short films to communicate the […]

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We’ve hit the Big Time – We’re now working with 50 Trusts to deliver the Friends and Family Test

We’re proud to say we are now market leaders in […]

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Our Start Trust of the Month – Aintree University Hospital Trust

Aintree University Hospital feature in Nursing Times this month discussing […]

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Book in for a Webinar

We have confirmed dates for our training webinars and this […]

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Staff at United Lincolnshire Trust have the X Factor

We have to share the ingenious idea that Sharon Kidd […]

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We’ve been awarded a contract on Lot 2 of the GP Systems of Choice (GPSoC) Framework

Healthcare Communications will now offer patient experience and multi-channel appointment […]

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Patient Experience National Awards – there’s still time to enter!

The Patient Experience Network (PEN) National awards are the first […]

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September Friends and Family Results Revealed Today

NHS England have published the results of the Friends and […]

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NHS SMS Mail Replacement Seminar – 3 December 2014

In April 2015, the current system is upgrading to NHSMail2 […]

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Royal Liverpool University Hospitals are now live with our Friends and Family Test!

Royal Liverpool University Hospitals are now live with our Friends […]

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NHS FFT Event Launch – 24 September

We thoroughly enjoyed attending the FFT launch event and what […]

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Case study

Trust reduces DNA’s to 4.1% with digital patient portal

Postal letter costs reduce by 57%

Video Case Study

The Friends and Family Test Case Study

Countess of Chester NHS Trust FFT response rates increase by 30% overnight!

Latest News

Video consultation with ipad

Healthcare delivery has radically changed and so must patient experience collection

The digital transformation of healthcare services had been on a slow and steady course in...

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