The day will focus on the whole patient pathway from managing capacity demands, partial booking processes and the latest patient portal transforming Appointment Management.

Hot event topics include using Appointment technology to increase efficiency savings, reduce DNA’s and support paperless NHS goals.

This is also a free User Group to bring together Trust delegates to share experiences, great practise and challenges faced.

Attend & Learn

  • New communications strategies reducing DNA rates further
  • Streamlining partial booking processes and waiting list validation
  • Latest innovation: Patient Portal revolutionising Appointment Management
  • Guest Speaker: Implementing new technology from objectives to outcomes
  • Workshops on increasing capacity and DNA reduction
  • Lowering the cost of Patient communication


  • Date: 3 Dec
  • Venue: Grand Connaught Rooms
  • Time: 9.30am-3.30pm


  • Date: 10 Dec
  • Venue: Crown Plaza
  • Time: 9.30am-3.30pm

Includes: Refreshments, lunch, Case Studies & Giveaway Packs
*Free to attend, book early to guarantee your place!

Who Should Attend?

  • Outpatient & Admissions Managers
  • Operations Managers
  • Transformation & Service Improvement Managers
  • Bookings and Frontline staff
  • Head of Outpatients & Patient Services