HC Envoy Messenger

Our leading patient communication software with more than 120 million patient communications securely delivered to patients every year!

How it makes life easier for you?

  • Displays high level results at a glance on the dashboard – no messing around with spreadsheet formulas, its all there!
  • Patient data is relevant to your department/ward and provides management a ‘big picture’ view of overall Trust performance
  • Send communications to 100,000’s of patients in seconds – stop wasting staff time on phone calls
  • It’s conversational! Automates collection of patient replies without you lifting a finger
  • It analyses data and produces ‘Board ready’ reports including results displayed visually in pie charts and graphs
  • Information sharing could not get simpler – auto reports scheduled and frequency set direct to staff inboxes

Fully managed service with on demand training

  • Our support team are IT specialists here to help yours 24/7
  • Prince 2 qualified project managers work with your teams for seamless implementations
  • Our marketing team work with yours on patient engagement campaigns – we’ll let you know what’s working at other trusts too!
  • Account managers for on demand webinars, on site training and new product info

‘Since working with your support team, the service we received has been excellent. I’m extremely impressed with the turnaround of work even with the short notice that I’ve been giving lately, sorry about that! This is very much appreciated by the operational teams that use your solution. Please pass on my thanks to your team.’

Paul Faulkner – Weston Area Health NHS Trust

Enterprise grade performance and reliability

Envoy Messenger is a securely hosted and dedicated platform within a high availability architecture, including multi tenanted VMware, maintained firewalls and 24/7 support.

A high level of resistance is provided with mirrored services co-located between the main Tier 3 data centre with back up to a collated data centre.