We tick all your boxes

Multiple modules for NHS sites

  • Select single or multiple modules
  • Live in Acute, Mental Health and Community, Health Boards and Social Care Trusts
  • Select communication channels that best match your patients
  • Consistent contact throughout the patient pathway

Immediate staff efficiency & Service Improvement

  • Produces significant staff efficiencies from live date
  • High response rates with free text comments
  • Staff focused on patient care and service improvement

Real time feedback dashboards & Reports

  • Dashboard access to real time feedback and reminder outcomes
  • Identify trends , themes both positive and negative
  • Automated UNIFY Board, Service and Ward
  • Daily rebook/cancel/confirm response reports direct to relevant departments

Interoperable with all patient software systems

  • Supports all PAS systems
  • Encrypted and secure data transfer

Immediate cost savings & Service improvement

  • Produces significant cost savings from live date
  • Immediate reduction in DNA rate
  • Immediate increase in appointment utilisation
  • Income generating supporting PbR

Secure and Resilient Service

  • ISO/IEC 27001:2013 and ISO 9001:2015 certified
  • Co-located high availability architecture
  • N3 accredited & IG Toolkit 12 compliant

Quick & Effective implementation

  • Access via GCloud7 and other NHS frameworks
  • Rapid installation within weeks
  • Proven Implementation Plans
  • Prince 2 Qualified Project Managers

Training, Support & Maintenance

  • Onsite “Train the trainer” with ongoing support
  • 24/7 dedicated support desk
  • Contact by telephone, email, Envoy Software or website
  • Co-ordinated platform maintenance

Ongoing future developments

  • Continual in-house agile development
  • Driven by user and market needs

For more information please contact a member of our Commercial team on
0845 9000 890.